Front Counter Capabilities

Features Specific to the HVAC Industry


As an HVAC wholesaler, you probably experience a rush of customers at your front counter every morning, requesting everything from gas fittings to registers. Their only common demand is that they need your products now.

With Prophet 21, you have the front counter capabilities necessary to handle that early-morning rush quickly and efficiently. You can help any customer on the spot by accessing your entire inventory from the Order Entry screen, offering a price, placing the order, then accepting payment or recording the transaction for invoicing.

Also with Prophet 21, you can apply any cash or credit card deposits against an order - avoiding the accounting nightmares of placing a customer's money in an envelope or keeping financial information on a list near the register.

Additionally, many customers will call your front counter and request to pick up a piece for a job later in the day. In this case, your solution prints out a special "Will-Call" pick-ticket for the warehouse - ensuring that valuable time isn't wasted preparing an order for shipment.

Back to Top