Front Counter Capabilities

Features Specific to the Plumbing Industry


As a plumbing wholesaler, you probably experience a rush of customers at your front counter every morning, requesting everything from p-traps to PVC piping. Their only common demand is that they need your products now.

With Activant, you have the front counter capabilities necessary to handle that early-morning rush quickly and efficiently. You can help any customer on the spot by accessing your entire inventory from the Order Entry screen, offering a price, placing the order, then accepting payment or recording the transaction for invoicing.

Also, you can apply any cash or credit card deposits against an order -- avoiding the accounting nightmares of placing a customer's money in an envelope or keeping financial information on a list near the register.

Additionally, many customers will call the front counter and request to pick up a piece for a job later in the day. In this case, your solution prints out a special "Will-Call" pick-ticket for the warehouse -- ensuring that valuable time isn't wasted preparing an order for shipment.

Back to Top