News

Web-Based Storefront Offers Distributors Opportunity to Increase Sales and Market Share

YARDLEY, PA, March 24, 2004 - Prophet 21 announced today that its Web-based storefront solution, B2B Seller, is now available for Prophet 21 Faspac users.

B2B Seller, an optional component of Trading Partner Connect, Prophet 21's Internet trading network, provides distributors with a fully hosted and integrated Web-based storefront solution that services their existing and prospective customers, 24 hours a day, seven days a week.

"Prophet 21 wants all of its customers to benefit from solutions that lend a competitive advantage," said Chuck Boyle, Prophet 21 president and CEO. "Offering B2B Seller to distributors working on Faspac will give them the chance to increase sales and market share without opening new warehouses or hiring dozens of new employees."

Web-Based Storefront

B2B Seller enables distributors to offer a Web-based storefront that meets their customers' needs, and complements their existing sales and service tools by providing customers with another way of doing business with them. Because it puts customer-specific account and price and availability information online, B2B Seller also helps distributors control operational expenses by cutting the number of calls service representatives must handle.

Lance Archer, owner of EE & I, Inc., a California-based distributor that operates on Faspac, anticipates that B2B Seller will save his company time and money: "Since it's completely integrated with our back-end solution, our sales staff won't have to re-enter orders. They can focus on selling instead," he says.

Plus, B2B Seller will help Archer improve relationships with all of his accounts: "Because customers will be able to view specific product information and pricing through our Web site, they won't feel like they have to contact a sales representative to get what they need," Archer says. "They can get it on their own schedules 24 hours a day, seven days a week."

Other features available in B2B Seller for Faspac include...

• PDA Integration: Give your customers the ability to access your B2B Seller site around the clock - without a desktop or laptop computer. B2B Seller includes personal digital assistant (PDA) integration that enables your customers to access your B2B Seller site anytime, anywhere. This feature helps you increase sales by allowing customers to request SKUs from job sites and your outside sales force to enter orders from customer locations.
• Download "My Account" Information into Excel: B2B Seller enables your customers to download their account-specific information, including past invoices, into Microsoft Excel spreadsheets. This not only makes it easier for your customers to do business with you, but frees your customer service staff to focus on developing your business.
• Search by Customized Part Number: Customers who use part numbers that differ from yours can search for items using their own part numbers. This B2B Seller feature reduces calls to your customer service representatives and speeds the purchasing process.
• And much more

Pricing and Availability

B2B Seller for Faspac is currently available. For additional information and pricing, please visit www.p21.com or call 1-800-776-7438.

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