News

Web-Based Storefront Offers Distributors Opportunity to Increase Sales and Market Share

YARDLEY, PA, May 27, 2005 - Prophet 21 announced today that B2B Seller, a Web-based storefront for distributors, is now available for Prophet 21 Turns 3000.1 customers.

B2B Seller provides distributors with a fully hosted and integrated Web-based storefront solution that services their existing and prospective customers, 24 hours a day, seven days a week.

"Prophet 21 wants all of its customers to benefit from solutions that lend a competitive advantage," said Chuck Boyle, Prophet 21 president and CEO. "Offering B2B Seller to distributors working on Turns will give them the chance to increase sales and market share without opening new warehouses or hiring dozens of new employees."

Web-Based Storefront

B2B Seller enables distributors to offer a Web-based storefront that meets their customers' needs, and complements their existing sales and service efforts by providing customers with another way of doing business with them. By providing customer-specific account and price and availability information online, B2B Seller also helps distributors control operational expenses, cutting the number of calls that service representatives must handle.

The integration of B2B Seller with Turns enables customers to view specific product information and pricing, 24 hours a day, seven days a week, and allows customer service representatives to focus on developing new customers.

"We have been surprised at the steady growth in the number of customers who prefer to go online to check stock and enter orders," says David Stromquist, CFO of Stromquist & Company. "They generally know what they want and value an easy way to order product. We have been able to do more business without adding more personnel. Also, our Web site is a great vehicle for communicating product information, specials, and general information about our company and our services.

"It's benefited our company most in terms of improving service by giving customers the ability to order any way they want," says Stromquist. "We have noticed that customers sometimes order over the weekend well outside of our normal operating hours. You want to make sure your customers can get to you any way they want to."

Other features available in B2B Seller for Turns include...

• PDA Integration: Give customers the ability to access your B2B Seller site around-the-clock using their personal digital assistants (PDAs). This feature helps increase sales by allowing customers to request items from job sites and your outside sales force to enter orders from customer locations.
• Download "My Account" Information into Excel: B2B Seller enables customers to download their account-specific information, including past invoices and open account receivables, into Microsoft Excel spreadsheets. This not only makes it easier for customers to do business with you, but also frees your customer service staff to focus on developing new business.
• Search by Customized Part Number: Customers who use part numbers that differ from yours can search for items using their own part numbers. This B2B Seller feature reduces calls to your customer service representatives and speeds the purchasing process.
• And much more

Pricing and Availability

B2B Seller for Turns is currently available. For additional information and pricing, please visit www.p21.com or call 1-800-776-7438, press 2.

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