Products

Prophet 21 streamlines the order management process with one-screen order entry, customer relationship management, and pricing functionality.

Order Entry

Prophet 21 enables you to complete the entire order entry process from one screen - enter orders and quotes, convert quotes to orders, expedite orders, check stock, search past invoices, verify shipping preferences, and more. In addition, whether orders are entered at the front counter, via a personal digital assistant (PDA) device, or over the Web, information goes directly into Prophet 21 for faster processing.

Prophet 21 Order Entry functionality includes:

• Accessory Items
• Front Counter Signature Capture
• Integrated Credit Card Processing Solution
• Light Manufacturing
• Order Management
• PDA Order Entry
• Service and Maintenance

Customer Relationship Management

When entering orders, Prophet 21 gives you access to key customer data - from shipping preferences, to past orders, to notes made during previous conversations. You can track activities and set to-do alerts, and integrated fax and e-mail functionality streamlines communications with your customers.

Prophet 21 Customer Relationship Management functionality includes:

• CRM
• Integrated Fax Solution

Pricing

Prophet 21 gives you the flexibility to set prices as you see fit - including offering select customers preferred pricing and setting promotional pricing - ensuring that you maintain your margins while meeting customer and competitive demands.

Prophet 21 Pricing functionality includes:

• Pricing
• Pricing Service

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